Return Policy

Returns & exchanges

Every item in our shop is made to order: we print or embroider it after you place your order.

Change of mind and size exchanges

Because each item is made for you, we don't accept returns for change of mind and we don't offer size exchanges. Please check the size chart on the product page before you order.

Misprinted, damaged, defective or wrong items

If your item arrives misprinted, damaged or defective, or you received the wrong item, email us at info@developer-shop.com within 4 weeks of delivery. Include your order number and a photo that shows the problem. Once we've confirmed the issue, we'll reprint the item or refund you, at our cost.

Lost parcels

If your order hasn't arrived, email us within 4 weeks of the estimated delivery date and we'll look into it with the carrier. If the parcel is confirmed lost, we'll reship your order or refund you, at our cost.

Wrong or incomplete address and unclaimed parcels

Please double-check your shipping address at checkout. If a parcel comes back to us because the address was wrong or incomplete, or because it went unclaimed, we can reship it to a corrected address, but the cost of reshipping is yours.

How refunds are paid

Approved refunds go back to your original payment method. Your bank or card provider may take a few business days to show the credit.

Questions about an order? Email info@developer-shop.com with your order number. This policy doesn't affect your statutory rights as a consumer. See also our refund policy.